Privacy Policy

This Privacy Policy describes how BooSend, operated by Mentor AI Inc. ("we," "us," "our"), collects, uses, and protects your information when you use our Instagram automation platform and related services.

1. Information We Collect

Account Information

• Email address and contact information
• Account credentials and authentication tokens
• Profile information you provide
• Billing and payment information

Social Media Data

• Instagram and Facebook account information you authorize us to access
• Messages, comments, and interactions processed through our automation
• Follower and engagement analytics
• Content and media related to automated responses

Usage Data

• How you use our platform and features
• Device information and IP addresses
• Browser type and operating system
• Log files and analytics data

2. How We Use Your Information

• Service Delivery: To provide Instagram automation, message management, and AI-powered responses
• Account Management: To create and maintain your account, process payments, and provide customer support
• Improvement: To analyze usage patterns and improve our platform's functionality and user experience
• Communication: To send important updates, security alerts, and service-related notifications
• Compliance: To comply with legal obligations and protect against fraudulent or unauthorized use

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information in these limited circumstances:

• With Your Consent: When you explicitly authorize us to share specific information
• Service Providers: With trusted third-party vendors who help us operate our platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or sale of assets (with advance notice)

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

6. Your Rights and Choices

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information in your account
• Deletion: Request deletion of your account and associated data
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time

7. Third-Party Integration

BooSend integrates with Instagram and Facebook through official Meta APIs. Your use of these platforms is governed by Meta's privacy policies. We only access information you explicitly authorize through Meta's authentication flow.

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized features. You can control cookie settings through your browser, though some features may not function properly with cookies disabled.

9. International Data Transfers

Your information may be processed and stored in countries outside your residence. We ensure appropriate safeguards are in place to protect your privacy rights in accordance with applicable laws.

10. Children's Privacy

BooSend is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Your continued use of BooSend after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at: