Omni-Channel
AI CRM

Every comment, story reply and DM lands in one inbox with the full history attached, so you always know who you are talking to and what they already bought. BooSend tags and segments each lead automatically as the conversation happens, and your Instagram, WhatsApp and Telegram contacts sit side by side instead of in three separate apps.

Trusted by 5,000+ creators & businesses

Get Started, 7 Days FREE

Automating Sales For Your Favorite
Content Creators

BooSend is chosen as the tool to automate sales on social media by your favorite content creators, Influencers and Industry experts not because it saves them thousands (which it does...), but because it's the only tool that lets you build automations that actually feel human and complete the whole process!

+ Creators & businesses selling on autopilot

+ Tools connected with BooSend. No Zapier, no n8n, no external automations needed.

Apps included with every plan, at no extra cost

No contact-based pricing. You're not punished for growth.

Get Started 7 Days Free

From first reply to closed, in one place.

Follow one lead, Omar, from his first DM to a booked demo. Hover a step to watch it.

One thread per person, every channel

Omar asks about webhooks on Instagram, then follows up on WhatsApp. Same person, same thread.

InstagramDM · comment · story reply MessengerPage inbox WhatsAppBusiness number TelegramYour bot
Stages that match your funnel

He says “book me Thursday” and the flow moves his card to Demo booked.
Sort the list in plain English

“Asked about the API, never started a trial.” AI reads 1,240 chats and files 212.
AI summaries

One click and AI writes what you and Omar discussed, then saves it to his record.

All All Channels

Search conversations...

Omar Farouk 12:04hey it's Omar from IG 👋 did you…

theo.dev 11:52is there a free tier?

tomas.r Tue🎤 Voice message

Derek M. MonDemo booked ✓

Omar Farouk

@omar.builds ·

+971 …

22h 14m

Yesterday

does your API support webhooks? we need order events pushed to our backend

Automation started: API Docs → Demo

Yes - REST + webhooks for every event. Docs: boo.link/api 📎

Today

WhatsApphey it's Omar from IG 👋 did you get my email about self-hosting?

Got it. Self-hosted is on the Architect plan - want a 20-min demo?

Type a message... Send

ContactsTableKanban1,240 contacts

New 14

theo.dev@theo.devfree-tier

Tomas R.@tomasr

Demo booked 7

Derek M.Thu 2:00 pm

Omar Farouk@omar.builds

api

Trial 19

laura.blncday 9 of 14

Paid 41

maya.fitCreator · annual

yes, book me thursdayAutomation API Docs → Demo completed · stage → Demo booked

Contacts1,240 contacts

Search all contacts...

Free tier Agencies Asked about API · no trial +

TableKanban

NameStageTags

Omar Farouk@omar.buildsDemo bookedapi

theo.dev@theo.devNewfree-tier

laura.blnc@laura.blncTrial

maya.fit@maya.fitPaidannual

AI Segmenting Conversations...

Analyzing all past conversations to find matching leads for “Asked about API · no trial”. This may take a few minutes.

1,240 / 1,240 leads processed212 matched

Omar Farouk@omar.builds ·

Instagram ·

Demo booked

Notes

CTO at Stackline · 12 devs. Needs webhooks + self-hosting. Demo Thu.

AI Summary

Generate Summary Uses AI to summarize your conversation

Analyzing conversation...

@omar.builds first asked whether the API supports webhooks for order events. I confirmed REST + webhooks for every event and sent the docs link. He followed up on WhatsApp about self-hosting, which I explained is included on the Architect plan, and I offered a 20-minute demo - he booked Thursday. Key needs: webhooks, self-hosting, a team of 12 developers.

↻ RegenerateDelete

Generated Sep 14, 2026, 10:12 AM

Omar Farouk ✦

One contact, two channels Stage → Demo booked 212 matched · $1.86

Summary saved to the record

Get Started 7 Days Free

Email campaigns. For DMs.

Send one message to hundreds of people on Instagram, WhatsApp or Telegram. Nobody else offers this.

Write it once, everyone gets it.

Type your message, add a photo or a link button, press send. It arrives in each person's chat like a normal DM from you.

1 messagetext, photo or video, plus a link button
212 chatsfilled in one click, no copy-paste

stackline.devStackline · Business chat

Stacklinestackline.dev · Instagram8.4K followers · 212 postsView profile

Today 10:02

Hey Omar 👋 Webhooks just shipped - order, refund and subscription events, straight to your backend.

Want the docs?Read the docs

yes please 🙌

Seen

Message...

Arrives like a normal DM

Same message · 212 people

theo.devDelivered ✓✓

Laura BlancDelivered ✓✓

maya.fitTapped “Read the docs”

Pick who gets it.

Choose a segment, a tag, or tick names by hand. BooSend only shows people you're still allowed to message, so nothing bounces.

3 waysa segment, a tag, or hand-picked names
0 bouncesonly people inside the reply window are offered

🏷️

Tagasked-about-api

⏱️

218 in windowcan still be messaged

Who gets itAsked about API · no trial

Omar FaroukInstagram

theo.devInstagram

Laura BlancWhatsApp

maya.fitTelegram

+ 208 more

Send to 212 →

Segment · 212 people

Only people you can still message

See who clicked.

Every campaign shows you who received it and who tapped the button. Everyone who got it is tagged, so your next message is easy to target.

Per personsent, clicked or window closed, name by name
Auto-taggedso the next campaign targets itself

Tomas R.Clicked · just now

📈

30% click rate64 of 212

Webhooks are live 🚀Sent Sep 12 · Instagram

212sent

64clicked

209tagged

Omar FaroukClicked

theo.devClicked

Laura BlancSent

Button clicks · tracked

Tag added · webhooks-launch

Instagram, WhatsApp and Telegram.

One composer. Send the same campaign from any of your connected accounts.

Get Started, 7 Days FREE

Safe for your account.

Messages go out at a steady pace and only to people who wrote to you recently - the way the platforms allow - so your account stays in good standing.

~200an hour24hreply windowSteadynever a burst

A DM becomes a record

They typed a paragraph. You got a lead record.

People don’t fill in forms in a DM; they just talk. The AI Extractor reads what they wrote and turns it into fields on the contact - no question they didn’t already answer, no form, no copy-paste into a spreadsheet at midnight.

Phone, email, name, company, any custom field Extracted values are {variables} in every block after Branch on them, push them to your CRM, a Sheet or a webhook

Get Started 7 Days Free

One Place To Manage Everything

When lead's talk with you across many channels they get lost, things get forgotten... Now they are all in one unified AI Powered Inbox

Get Started 7 Days Free

02 Watch one assemble

Not Technical? Not A Problem

Every flow tags the lead and fills the CRM as it runs. Build one in a few questions, or block by block on the canvas.

Answer a few questions, BooSend writes the flow. Live in five minutes.

Back to automations Draft Save Automation

Class schedule · DMs

Build your automation one step at a time, no flowcharts needed.

Select a platform

Where should this automation run?

Instagram

Telegram

WhatsApp

FacebookComing soon

How should this be triggered?

Pick what kicks off the automation.

When someone comments on a postWatch a specific post or every post for new comments.

When someone replies to your storyReact to replies people send on your stories.

When someone sends a messageRespond to any direct message that lands in your inbox.

Which words should trigger it?

Decide which messages should kick things off.

A specific word or wordsOnly run when the message contains one of these.

Press Enter to add a new word

class× wheel× pottery×

Any wordRun on every message.

Set up your messages

Send the opening messageSend a friendly message to start the interaction.

Hey! Thanks for reaching out 😊 Tap below and I’ll send you the beginner class schedule ✨

Send me the schedule

Why an opening DM? If you’re messaging a new person on Instagram, you only get one message until they accept. With an opening DM, you get to talk with every single lead after they get the link.

Ask them to follow firstRequire a follow before they get the link.

Ask for their emailCollect emails to grow your list.

Write the message asking for email

Before I send you the link, what is your email?

Now time to send the link

This is the final message with your resources.

Here you go, here’s the beginner class schedule as promised.

Just click here https://clayandkiln.com/classes + Add another link

Follow upSend a nudge if they don’t click.

Next steps

What should happen once they have the link?

Add a tagLabel the lead so you can find and segment them later.

classes-lead×

Assign a team memberHand the conversation to someone on your team.

Transfer to another automationSend the lead into a different automation to continue.

Get Started 7 Days Free

36+ Platforms BooSend Can Actually Use

With BooSend, you remove the need for external automation tools. We directly integrate with all of your business platforms, and everything that BooSend does can be automatically reflected across them (booking calls, updating CRM, sending emails, getting notifications, and even making AI calls). And if we don't have your integration, we will build it, and it will be live in 7 days.

Get Started 7 Days Free

What All Can You Do

Build Automations

Automate conversations easily with BooSend's drag and drop automation builder

Click To Learn More

State Of The Art AI Agents

Automate Entire Conversations

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AI Powered Voice Notes

Automate sending voice notes with your voice clone

Click To Learn More

Omni-Channel Automation

One platform for Instagram, WhatsApp, and Telegram

Click To Learn More

Multi-Channel AI CRM

BooSend's AI CRM lets you manage leads across channels, with the power of AI

Internal Notifications

Set up internal notifications so you never miss a lead

Click To Learn More